Network stopped working after firmware upgrade

[hedstrom]

found it
http://www.popcornhour.com/download/A100/firmware-A100.html

[osamuelsson]

FWIW, I had the same problem (USB disk work, networked drives do not).
Good thing that the firmware downgrade process is well documented

[hedstrom]

Well.. for now I will use IP adress instead of computername. Hope this bug is fixed in next firmware!

[jluzbet]

this sucks big time I want to start using the yam plugin and now this...

[cheaper_popcorn]

Can you please give us some more details of your setups guys?

The following info will be helpful in order to see if the problem has any common denominators:

- Operating system
- Router model
- How is your NMT connected to the rest of the network?
- What settings do you have on the network setup pages of the NMT.

From what I've read it sounds like the problem could somehow be related to the DNS Server settings.

I would start with checking the DNS configuration on the NMT as well as your other devices, and make sure that they all have the same DNS server(s) specified.

Also, it generally is a better idea to setup the entire network for manual, static IP addresses rather than DHCP, because with DHCP when IP addresses get switched around, you may run into problems.

Quote:this sucks big time I want to start using the yam plugin and now this...

Just to check, when you say 'using the YAMJ plugin' do you mean the plugin for Myihome, or do you mean YAMJ in general?

The Myihome YAMJ plugin works normally for me. The network problems reported in this thread don't appear to have anything to do with Myihome.

[TheBiGW]

(11-01-2008 02:47 AM)cheaper_popcorn Wrote:  Can you please give us some more details of your setups guys?

Sure. I managed to get this working on my setup - maybe this will be useful for some people.

Previously I had my shares configured for pure guest access (no password required) and was using the server name in the share setup on the NMT.

For me, specifying the IP address of the server alone did not work. I had to create a local account on my Vista machine and permission that account specifically on the shares. This, combined with using the IP address has resolved the issue and I can now access the content again.

(11-01-2008 02:47 AM)cheaper_popcorn Wrote:  - Operating system

Server hosting the content is running Vista SP1 with all hotfixes applied

(11-01-2008 02:47 AM)cheaper_popcorn Wrote:  - Router model

Netgear gigabit switch

(11-01-2008 02:47 AM)cheaper_popcorn Wrote:  - How is your NMT connected to the rest of the network?

Hard wired 100mbit connection over standard RJ45 Cat5e. Diagram is something like this.
NMT --> switch --> switch --> PC

(11-01-2008 02:47 AM)cheaper_popcorn Wrote:  - What settings do you have on the network setup pages of the NMT.

Manual IP
fixed address of 192.168.0.3
subnet mask 255.255.255.0
gateway 192.168.0.1
DNS 192.168.0.1

PC is the same, except has a fixed IP of 192.168.0.2

[hedstrom]

(11-01-2008 02:47 AM)cheaper_popcorn Wrote:  - Operating system

Two computers:
Windows XP SP2
Windows XP SP3

And the Shares has security: "Everyone Full Control".

Quote:- Router model

D-Link DIR-655

Quote:- How is your NMT connected to the rest of the network?

Wired to DIR-655

Quote:- What settings do you have on the network setup pages of the NMT.

DHCP (Reserved IP)
ip 192.168.0.128 (Does not change)
subnet 255.255.255.0
Gateway / DNS 192.168.0.1

PC also has DHCP reserved IP (192.168.0.114)

Quote:From what I've read it sounds like the problem could somehow be related to the DNS Server settings.

Well. My router hasn't got a hostname for the NMT:

---

And I have got it to work by using ip on shares:
smb://192.168.0.114/Share

And when I downgrade Firmware to previous version It works with hostname.
smb://MATTIAS/Share

[chris57]

Right here's my settings, never had a problem with SMB access throughout the beta process:-
OS: Vista SP1
PCH: 192.168.1.156
PC1: 192.168.1.136
PC2: 192.168.1.146
Gateway: 192.168.1.254
Subnet: 255.255.255.0
DNS: 208.67.222.222
: 208.67.220.220

Router: Speedtouch 780v6 100mb
IP address: static no DHCP

All shares from PCH side are entered with my Vista login userid and password

I do have an internal HDD with shares mapped from my PC to the PCH with userid nmt password 1234. Permissions for those shares are the user that I enter in PCH shares, guest, everyone. I have guest account enabled aswell in Control Panel. Also have this setting:-
http://www.tweakvista.com/article39001.aspx

[dinauktion]

@Hedstrom
DHCP (Reserved IP)
ip 192.168.0.128 (Does not change)
subnet 255.255.255.0
Gateway / DNS 192.168.0.1

DNS same as your gateway? Try setting the IP to auto, save it, then go back to manual IP, check the DNS settings. When I had the DNS, for some reason, set to gateway address, I couldn't get MSP portal to work. I had to make the steps above as when trying to manual setting DNS it went back to gateway address.

Try and report back pls.

[hedstrom]

My IP is set to auto. I use DHCP but with reserved IP. The only manual setting is DNS and I use 192.168.0.1 as DNS as all of my other computers on the network.

If I switch to Manual IP it automaticly change DNS to:
Primary: 208.67.222.222
Secondary: 208.67.220.220

I tried to use Automatic IP and Used thies DNS servers instead, but it didn't work.

---

the only DNS server in my network is my Router (192.168.0.1). No other DNS server has my local network names.

[dinauktion]

(11-01-2008 09:48 AM)hedstrom Wrote:  My IP is set to auto. I use DHCP but with reserved IP. The only manual setting is DNS and I use 192.168.0.1 as DNS as all of my other computers on the network.

If I switch to Manual IP it automaticly change DNS to:
Primary: 208.67.222.222
Secondary: 208.67.220.220

I tried to use Automatic IP and Used thies DNS servers instead, but it didn't work.

---

the only DNS server in my network is my Router (192.168.0.1). No other DNS server has my local network names.

Did you reboot your PCH? What brand are your router? I'm having DHCP settings with my D-Link reserved IP's for the PCH and some NAS, but my PCH is static IP as I'm using FTP and YAMJ. And I run XP sp3.

[werner]

hmm can some of you make an test for me and change the ip range from 192.168.0.1 to 192.168.1.1 so change your router ip adress to be accesable over 192.168.1.1 and then also change all settings on pc and pch with
gateway + dns1 + dns2 to 192.168.1.1

[dinauktion]

(11-01-2008 11:09 AM)werner Wrote:  hmm can some of you make an test for me and change the ip range from 192.168.0.1 to 192.168.1.1 so change your router ip adress to be accesable over 192.168.1.1 and then also change all settings on pc and pch with
gateway + dns1 + dns2 to 192.168.1.1

It is not working for me, I cannot load any internet page on the PCH and PC???? I have an old D-Link as a router and I'm not sure it can receive dns address requests from LAN, with or without DHCP. I have never been into any set-up where you actually do this, but maybe in new router function it will work?

[hedstrom]

(11-01-2008 11:09 AM)werner Wrote:  hmm can some of you make an test for me and change the ip range from 192.168.0.1 to 192.168.1.1 so change your router ip adress to be accesable over 192.168.1.1 and then also change all settings on pc and pch with
gateway + dns1 + dns2 to 192.168.1.1

Changed Subnet to 192.168.1.???. It did not work. Still the same problem.

[dinauktion]

(11-01-2008 02:02 PM)hedstrom Wrote:  

(11-01-2008 11:09 AM)werner Wrote:  hmm can some of you make an test for me and change the ip range from 192.168.0.1 to 192.168.1.1 so change your router ip adress to be accesable over 192.168.1.1 and then also change all settings on pc and pch with
gateway + dns1 + dns2 to 192.168.1.1

Changed Subnet to 192.168.1.???. It did not work. Still the same problem.

0.1 are often Neatgear standard and 1.1 D-Link standard for gateways