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Shipping to no address?
08-02-2009, 09:24 PM
Post: #1
Shipping to no address?
I'm a US customer who ordered a 110 to Maryland. I got the DHL tracking info, but it says it's shipping to the following address:
Quote:XXXX XXXXXXX
., DC 20707
United States

I've X'd out my name for privacy reasons, but I'm wondering if this just a DHL tracking thing? Or did my address information not make it to DHL properly?

I'm not in DC, and I don't want to wait for my package to get lost, and then for another one to have to be processed and shipped from China. The email I got via Google Checkout has the correct address in it.

Anyone have a similar experience?
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08-03-2009, 05:15 AM
Post: #2
RE: Shipping to no address?
(08-02-2009 09:24 PM)mr_mich Wrote:  I'm a US customer who ordered a 110 to Maryland. I got the DHL tracking info, but it says it's shipping to the following address:

I've X'd out my name for privacy reasons, but I'm wondering if this just a DHL tracking thing? Or did my address information not make it to DHL properly?

I'm not in DC, and I don't want to wait for my package to get lost, and then for another one to have to be processed and shipped from China. The email I got via Google Checkout has the correct address in it.

Anyone have a similar experience?

Hi,

DHL did feedback to us that like many other express companies, they divide a destination country into some parts (including some cities together in each part) according to its postcode for convenience to speed up the sorting.

So at this point, DHL do will ship all the units to your shipping address which you stated in Google Checkout without problem. You may call to your local DHL office to confirm it again if needed.

Thanks.

Popcorn Hour Sales and Support Team
(Syabas Technology Inc. - USA, Malaysia, China)

Sales & Logistic - sales@popcornhour.com
Support / RMA request- Log in to support.popcornhour.com
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