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My attempt to buy from Popcorn - little horror
01-13-2010, 08:19 AM
Post: #1
My attempt to buy from Popcorn - little horror
No emotions - just facts.
1. Payment
For some unknown reason Popcorn do not go simple way - take the money. They a) lock the money b) wait one week c) take the money.
Strange as it sounds, but not all people are paid in US dollars.
My bank card is not in USD too - it is in local currency.
When Popcorn has blocked money equivalent in local currency has been blocked. One week have passed - exchange rate have moved. When the popcorn finally decided to collect money the other sum in local currency match the payment. Finally I payed approximatly twice the sum in local currency. It takes 2 emails and one long phone call to bank to return back blocked amount. You ask why so long - nobody in the bank could not understand why the Popcorn just did not simply take the money.
2. Shipment
One month ago my parcell flew from Guangzhou and landed who knows where. It happens. I asked Popcorn that they are going to take in these circumstances - they do not replay e-mails.
3. Conclusion
I do not want to believe it, but so far it looks like I got in touch with a gang of crooks
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01-13-2010, 08:27 AM
Post: #2
RE: My attempt to buy from Popcorn - little horror
Please send me an email. Steve . Young @ Syabas. Com (No spaces) with your current situation and I will make sure they get back to you.

The former Steve.Young in Blue. Onwards to greener pastures.
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01-13-2010, 09:08 AM
Post: #3
RE: My attempt to buy from Popcorn - little horror
(01-13-2010 08:19 AM)vsplus Wrote:  No emotions - just facts.
1. Payment
For some unknown reason Popcorn do not go simple way - take the money. They a) lock the money b) wait one week c) take the money.
Strange as it sounds, but not all people are paid in US dollars.
My bank card is not in USD too - it is in local currency.
When Popcorn has blocked money equivalent in local currency has been blocked. One week have passed - exchange rate have moved. When the popcorn finally decided to collect money the other sum in local currency match the payment. Finally I payed approximatly twice the sum in local currency. It takes 2 emails and one long phone call to bank to return back blocked amount. You ask why so long - nobody in the bank could not understand why the Popcorn just did not simply take the money.
2. Shipment
One month ago my parcell flew from Guangzhou and landed who knows where. It happens. I asked Popcorn that they are going to take in these circumstances - they do not replay e-mails.
3. Conclusion
I do not want to believe it, but so far it looks like I got in touch with a gang of crooks

Recently there are having tracking status problem on EMS delivery but we can confirmed that EMS China shipped your package but the tracking status in EMS website was not frequently update.

We already instruct EMS China to keep track on it and update the status to us asap.

Popcorn Hour Sales and Support Team
(Syabas Technology Inc. - USA, Malaysia, China)

Sales & Logistic - sales@popcornhour.com
Support / RMA request- Log in to support.popcornhour.com
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