Firmware: A-410 [01 Apr. 2014] | A-400 [12 Mar. 2014] | C-300 [13 Feb. 2014] | A-300 [24 Feb. 2014] | C-200 [11 July 2013] | A-200/A-210 [11 July 2013] | Popbox V8 [3 Dec 2013]

Just got your NMT | WIKI has the answers | Search the forum | Forum Rules/Policy | Firmware & Official NMT News | Popcornhour manuals



User(s) browsing this thread: 1 Guest(s)
Thread Closed 
A200 faulty after 2 weeks, but now A210 is available. Should i request refund?
12-09-2010, 09:37 PM (This post was last modified: 12-09-2010 09:41 PM by Mbkrmatt.)
Post: #1
A200 faulty after 2 weeks, but now A210 is available. Should i request refund?
Hi,
This is my first post and hopefully i've not posted it in the wrong forum.

I recently purchased an A200 from Pixmania and after two weeks it developed a fault. The unit would not load the main menu and after several emails and a response from Syabas I was informed it was a potential fault with the motherboard and to return the faulty unit to Pixmania. I have received confirmation from Pixmania that the unit is being inspected by the manufacturer and a technical report would follow within 21 days. I have emailed Pixmania requesting a reponse, but in the meantime I have learned that an A210 is available. I am within my rights to request a full refund and therefore allowing me to purchase an A210. Or, should I request an A210 bearing in mind the unit I bought went faulty after two weeks, or a little after.

Many thanks for your responses.
Find all posts by this user
12-12-2010, 12:28 AM
Post: #2
RE: A200 faulty after 2 weeks, but now A210 is available. Should i request refund?
(12-09-2010 09:37 PM)Mbkrmatt Wrote:  Hi,
This is my first post and hopefully i've not posted it in the wrong forum.

I recently purchased an A200 from Pixmania and after two weeks it developed a fault. The unit would not load the main menu and after several emails and a response from Syabas I was informed it was a potential fault with the motherboard and to return the faulty unit to Pixmania. I have received confirmation from Pixmania that the unit is being inspected by the manufacturer and a technical report would follow within 21 days. I have emailed Pixmania requesting a reponse, but in the meantime I have learned that an A210 is available. I am within my rights to request a full refund and therefore allowing me to purchase an A210. Or, should I request an A210 bearing in mind the unit I bought went faulty after two weeks, or a little after.

Many thanks for your responses.



21 days? Heck if it takes that long just to have someone look at your player I would definetley ask for the newer model.
Find all posts by this user
12-12-2010, 12:31 AM (This post was last modified: 12-12-2010 12:33 AM by halfelite.)
Post: #3
RE: A200 faulty after 2 weeks, but now A210 is available. Should i request refund?
Like any electronics it died in its period of time. Electronics either last less then a month or a long time. I would pick a new reseller though. The point of people using a reseller is not have to wait for an RMA the reseller usually swaps it out right away then sends the faulty unit back to syabas and gets a new product. You the buyer should not have to wait for them to send the board to syabas to be looked at you get no benefits of going with a reseller then and should have bought from syabas direct
Find all posts by this user
12-12-2010, 07:21 AM
Post: #4
RE: A200 faulty after 2 weeks, but now A210 is available. Should i request refund?
Pixmania had a terrible reputation. Think they have been bought out by Comet but they still seem to be giving a poor service to you. Dump them.

Get it direct from PCH or from someone with a decent reputation.

A400: SD Card(Apps), HDMI C200: USB(Apps), BD ROM (SH-B083L(SB01)), HDMI
CAT6 Wired Network: TV Panasonic TX-P42G20, HP ProCurve 1400-8G, Netgear GS-608/605, Synology CS407
Find all posts by this user
12-12-2010, 09:33 AM
Post: #5
RE: A200 faulty after 2 weeks, but now A210 is available. Should i request refund?
Did send my new C-200 RMA last week (Fuse broken), if it takes 21 days I'll have my money back and buy it somewhere else
Find all posts by this user
Thread Closed 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Music [REQUEST]Do you listen to Music on the NMT? Vote Here for ReplayGain! meowmoo 10 1,791 12-21-2013 10:51 PM
Last Post: meowmoo
  S300 Feature Request Matt.C 1 613 09-29-2013 11:17 AM
Last Post: chris57
Question Best avenue to sell PCH A210? Temujin 3 1,173 04-13-2013 08:08 PM
Last Post: alexbarreras
Lightbulb A210, A300 or A400 alexbarreras 3 1,160 04-05-2013 10:16 AM
Last Post: Willem53
  Return request Kennethng99 7 1,657 04-30-2012 02:40 AM
Last Post: chris57
  Bought 2 - A300 after A210 that I give back. K4rL 5 3,425 02-27-2012 11:22 PM
Last Post: jeromea
  A210 for just 159 euro on onedayfly megalive 0 852 12-06-2011 01:59 PM
Last Post: megalive
  What would you choose - A210 or C200? laserblues2 15 5,686 08-12-2011 03:39 PM
Last Post: Anders
  Questions before buying A210 gene0915 3 2,159 08-12-2011 11:28 AM
Last Post: chris57
  streaming icehockey...? onto my a200? Gangel 1 1,626 08-11-2011 03:31 AM
Last Post: mixer

Forum Jump: