[C-200] Firmware 03-04-110530-21-POP-408 (03-04-110520-21-POP-408 Apps) (3.06.2011)

[eFrisky]

(08-30-2011 09:37 PM)chris57 Wrote:  I mentioned hardware as PCH Support were telling you that and offering you an exchange to try and osrt things.

Personally it's more likely to be NMT Apps, CSI Apps, (not uninstalling LTU only unplugging) , firewall (port 8443 not open), or some network problem.

Look at the updated error codes on the WIKI;
http://www.networkedmediatank.com/wiki/i...rror_Codes
If you get ERR0000054 then it suggests its the board but you havent mentioned that one yet.

Personally I got ERR00064.217 and some other 0064.xxx followed by the ERR00059 repeat due to blocked MAC for days. Then I uninstalled LTU followed the procedure of installing old firmware, reset etc. before finally seeing the LTU issue and uninstalling it. Then it worked first time.

Sanctum has also suggested something that's very worthwhile, double check your MAC code and what is in your ticket.

Yes, I did see a couple of other error codes earlier in my update attempts - stupidly I didn't write them down. My bad.

I hadn't realized that the support were perhaps offering a swap... again, silly me! I thought as my C200 was past 1 year old it wouldn't be covered.

So I've just done some more investigating, and ran a packet dump of the popcorn <-> internet while running an update attempt.

I can see this:

Code:

GET /firmware/update.jsp HTTP/1.0
User-Agent: Syabas/02-04-110422-21-POP-408-000/00-000 Firefox/0.8.0+ (gaya2 TV Res1280x720;  Browser Res1100x656-32bits;  Res1280x720;  mac_addr=00.06.dc.00.00.00)
Accept: */*
Host: myibox.net
Connection: Keep-Alive
Accept-Charset: iso-8859-1,utf-8;q=0.7,*;q=0.7

HTTP/1.1 200 OK
Server: Apache-Coyote/1.1
Set-Cookie: JSESSIONID=25220BFC1BC663B336638830EFE73E58; Path=/firmware
Content-Type: text/html;charset=gb2312
Date: Tue, 30 Aug 2011 21:24:42 GMT
Content-Length: 3083
Accept-Ranges: none
Connection: Keep-Alive

and then the next request to the files.sybas.com:

Code:

HEAD /myibox/firmware/update/popcornhour/03-04-110530-21-POP-408-000.bin HTTP/1.0
Host: files.syabas.com
User-Agent: hget/1.1
Pragma: no-cache
Accept: */*

HTTP/1.1 200 OK
Date: Tue, 30 Aug 2011 21:24:52 GMT
Server: Apache/2.2.3 (Debian) mod_jk/1.2.18 mod_python/3.2.10 Python/2.4.4 PHP/5.2.0-8+etch13 mod_ssl/2.2.3 OpenSSL/0.9.8c mod_perl/2.0.2 Perl/v5.8.8
Last-Modified: Wed, 01 Jun 2011 03:55:09 GMT
ETag: "12c4006-40b358c-4a49e7c988140"
Accept-Ranges: bytes
Content-Length: 67843468
Keep-Alive: timeout=15, max=100
Content-Type: application/octet-stream
Connection: close

And then the last "file" conversation is the request for the latest firmware, and the reply is of course the binary file (not shown lol!)

Code:

GET /myibox/firmware/update/popcornhour/03-04-110530-21-POP-408-000.bin HTTP/1.0
Host: files.syabas.com
User-Agent: hget/1.1
Pragma: no-cache
Accept: */*

There's a pause of almost exactly 15 seconds after downloading the binary file, and the next network traffic; the CRC check takes place at this point. And finally, the most critical part (apparently) of the whole online-download-check procedure; the conversation between the C200 and the syabas (amazon cloud service) server (on port 8443). I can see several packets flying each way, and then a very abrupt (two corrupt packets) halt, at which point the C200 had frozen with the ERR059.

I've checked the MAC address again - from the sticker on the back of the C200, from the network setup config page, from my router DHCP logs, and finally from the first part of the network dump that I have attached above (I changed the last half of the address).

I'm going to try installing the NMT apps, and LTU package. And then uninstall it, and try the page 1 procedure again.

I'll try the internet connection via both my ADSL and Cable connections, and via the ADSL modem 'bridge' mode again for a really 'direct' connection without router, switch etc.

Thank you again for your help - I really appreciate any thoughts and hints.