PCH randomly changes the region code

[mikoz]

On my C200, A200 and A300, the region code sometimes changes from A to B (I am in the U.S., so obviously it should be A). When this happens, I have to go into the setup page and use the obscure combination of keys to change the region code to A.

I cannot figure out the trigger of this problem, it is NOT coincident with a FW change or a change of the NMT setup in any-way, it just .... happens sometimes.

Any ideas?

[chris57]

I think you may be misunderstanding. There is a display that mentions keys. These keys are not your region. The Region although B type keys does not mean that you are in Region B when you should be in Region A.

[mikoz]

(05-27-2012 10:59 AM)chris57 Wrote:  I think you may be misunderstanding. There is a display that mentions keys. These keys are not your region. The Region although B type keys does not mean that you are in Region B when you should be in Region A.

Perhaps I need to be more clear.

I live in the US, region A. When I bought the PCH I set region A using the special keystroke within the setup menu.

Worked fine.

Fast forward a few months....

I play something and get an error indicating that the region code doesn't match.

I go into the setup menu, the PCH has magically changed the region to B and I'm trying to play region A media.

Why?

[chris57]

You are jumping to assumptions. The Region Error means that there is an incompatibility not necessarily a region one.

As I said before unless you look at the settings and let us know what you see we can't help.

Next time you believe this has happened, stop and do as suggested make a note of the details show when the pop-up appears. Do not associated the 'keys' data with anything do to with regions.

---

To have a A200, C200 and A300 all change region on you at some mysterious time is beyond possibility. The 200 and 300 run different chips and SDK for a start. That is why I believe you are misinterpretting the data.

[mikoz]

I don't follow you....

1. I programmed the region code to A, it worked for months. I was able to play region A media without a region error.

2. I even went into the setup menu and checked the region periodically, it was A.

3. one day, not coincident with anything that I can think of, I got a region code error and I went into the setup menu, entered the
'secret code' and found that it had changed to B.

How am I jumping to conclusions?

[chris57]

I know you aren't following me as I'm also beginning to feel like I'm pulling teeth

The only time you will see the letter B on the pop-up is nothing to do with the Region.

You set the Regions via the numbers.

Sometimes a player will say Type B Keys or Type C keys, this is nothing to do with the Region. So just because you see that do not assume anything about the Region.

Now sometimes when in particular trying to play a Bluray ISO/BDMV it may fail and give an error message on the TV screen saying 'Region Error' or similar. Now here it may be two things, it may be a region issue however based on current forum posts the most common occurence of this message is when there is an incompatiblity between a disc/ROM drive/ISO and the player.

This is why I have been trying to get you to explain exactly what is displayed on the pop-ups as many incorrectly make the assumption the type of keys relates to the region.

Now I'm not saying that a player never loses any settings. But to have three is amazing, and to have three different players impossible. So although one could have changed especially if you are using Factory Reset etc. three seems to be some misunderstanding somewhere.

[mikoz]

I undertstand what you're saying. Then why is that the region shows "A" after I enter the 4 key combination when it works, and shows B when it doesn't work? How do you explain that?

And, then, how do you explain that it works day after day just fine then all of a sudden stops working and then changes to B in the setup.

[chris57]

I dont have to explain things to you I'm merely trying to help you. The likelihood of a A200, C200 and now also a A300 'forgetting' their region codes is immeasurable based on the posts on this forum.

The only time I've seen settings being lost, and not in particular Region Settings, is when the internal RAM is failing. The players would have broke by now so its not that. Perhaps a Stepstone update for the C200 may have reset to 5 the changes and the region but nothing for the A series would. A Reset to Factory settings does not reset your region changes to 5.

Only Lundmans Region Counter Clear affects the amount of changes and you have not mentioned ever installing that.

Create a ticket and see if PCH have anything to advise:-
http://support.popcornhour.com/MyAccount...ofile.aspx